The real strength of our service is to provide a cost effective solution to all your customer contact, marketing and follow-up needs.  Due to our economies of scale this is where we can really shine because we can deliver a customized solution of any size quickly and professionally. 

Some of the available call types include:  

 

 

Sales Blitz

 

· Phone customers with current offers (customize any list from your database)

· Email interested customers

· Create customized appointment list

· Confirm all appointments by phone and Email

· Contact all “No-show” appointments by phone and Email

 

Prospecting

 

· Phone customer database

· Update customer information

· Gather Email addresses

· Create customized appointment list

· Confirm all appointments by phone and Email

· Contact all “No-show” appointments by phone and Email

 

 

CSI Phone Calls

 

· Phone and Email current customers regarding Sales or Service visits.

· Email CSI alerts Daily (“Hot Customers”)

· Email Weekly CSI reports in customized format

 

Service Blitz

 

· Phone customers with current offers

· Email interested customers

· Create customized appointment list

· Confirm all appointments by phone and Email

· Contact all “No-show” appointments by phone and Email

· Customize Call Types

· Service Call for Open Recalls

· Book appointments for Special Order Parts

· Service Call for customers outside regular service interval

· 1st Oil Change Call

· Call when Warranty not sold with vehicle

 

THE PHONE MAILER

PHONE MARKETING AND FOLLOW-UP

PHONE MAILER

MAILER

· Large Volume to any customer base quickly

· Customize to fit any current program or special offer

· Very little hassle, low dealership involvement

· Cost effective

· Large Volume to any customer base quickly

· Customize to fit any current program or special offer

· Very little hassle, low dealership involvement

· Cost effective  (The same price as a mailer)

· Update all customer information including address changes, cell phones, work phones etc...

· Update for incorrect phone numbers and allow for accurate purge of outdated database records

· Collect Email addresses

· Create customized appointment list

· Confirm all appointments by phone and Email

· Contact all “No-show” appointments by phone and Email

VS

MAILER VS. PHONE MAILER